Privacy Policy
InternationalJoyFlix is a video creating company dedicated to provide the service of personalized wishing video on every event. We’re committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and protect personal information gathered from customers on our website.
1. Personal Data We Collect
We may collect the following personal data from customers:
- Names
- Email addresses
- Payment information
- Images
2. How We Use Personal Data
We collect personal data from customers for these reasons:
Communication:
To talk with customers about their orders or answer their questions.
Video Creation:
To make personalized video greetings for customers using their data, including images.
Order Delivery:
To send orders to customers via email.
3. Payment Processing
We use third-party payment processors like Klarna, PayPal, Shopify Payments, and Stripe Payments to handle payments for orders on our website. These processors collect and handle payment information for us. We recommend customers read the privacy policies of these payment processors before making a payment.
Shopify Payments Privacy Policy
Stripe Payments Privacy Policy
4. Protecting Personal Data
We take reasonable steps to protect personal data from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption to protect personal data. However, we cannot guarantee the security of personal data sent to us over the internet or stored on our servers.
5. Third-Party Tracking Technologies
As an EU-based e-commerce business, we take data privacy and security seriously. In line with GDPR regulations, we use TikTok tracking, Facebook (Meta-pixel) tracking, and Google Analytics to understand user behavior on our website, improve user experience, and enhance our business.
TikTok Tracking:
Helps us evaluate our marketing campaigns on TikTok by tracking user activity, such as clicks and conversions, from TikTok ads. TikTok tracking uses cookies to collect data, which may include information about your device and browsing behavior. To learn more, visit TikTok's Privacy Policy.
Facebook (Meta-pixel) Tracking:
Helps us evaluate our marketing campaigns on Facebook by tracking user activity, such as clicks and conversions, from Facebook ads. Facebook (Meta-pixel) tracking uses cookies to collect data, which may include information about your device and browsing behavior. To learn more, visit Facebook's Privacy Policy.
Google Analytics:
Helps us understand user behavior on our website, including page views, clicks, and time spent on our site. It also tracks sales and conversion data. Google Analytics uses cookies to collect data, which may include information about your device and browsing behavior. To learn more, visit Google's Privacy Policy.
Please note that the data collected by these tools is anonymized and aggregated. We do not collect any personally identifiable information (PII) through these tools. If you do not want to be tracked by these tools, you can opt out by disabling cookies in your browser settings.
6. Sharing Personal Data
We do not share personal data with third parties, except when required by law or necessary to provide our services. We may share personal data with service providers who help us, like payment processors and email providers.
7. Your Rights
You have the right to access, update, and delete your personal data that we hold. You may also object to our use of your data or request that we limit how we use your data. To exercise these rights, please contact us at support@internationaljoyflix.com
8. Changes to This Privacy Policy
We may update this privacy policy occasionally. We will inform customers of any significant changes by email or by posting a notice on our website.
9. Contact Us
If you have any questions or concerns about our privacy policy, please contact us at support@internationaljoyflix.com
Thank you for choosing InternationalJoyFlix!